Poker Ruling in UK casino cash game

[abstaining]

Playing a cash game last night, blinds are £1/£2. My stack is around £90.

My hole cards are A-10 off suit, and I call a pre-flop raise of £6 from the big blind. There are 4 players at this point.

Flop comes K-Q-9 and I raise £16 filled by 2 callers. player in the small blind position throws in a £25 and a £5 chip (and under raise). Dealer holds him to a call and play continues.

The dealer then turns a J giving me the nut straight (no flush on board). At this point the player in the last position still in play announces that he doesn't think he should be in the hand as he never called the re-raise. It's explained to him that the re-raise never played, as he was held to a call. Play continues.

Small blind raises £25, I push all in. At this point small blind decides to air his complaint about being held to a call (he says I wouldn't have called his min raise - I did say after he was held to a call "suits me, gives me another chance to hit" but this was mainly speech play), a supervisor is called over.

His ruling is that the turn card is reshuffled into the pack and action on the turn is removed from play. At this point the 4 players still in the hand are fairly certain what everyone has due to lengthy discussions about the ruling. Obviously flop and river come 4-8 giving me nothing and the small blind takes it with K-9 (2 pair - player in last position had J-J so I had hit a 2 outer first time round and would no doubt have had a call from him)

Was the ruling correct. The pot would have been around £300 I calculated, but I took none of it due to dealer error.

After I left (straight after this hand) I made a complaint to the pit boss who said he would investigate with his poker supervisor (who had handily gone on a break).

Do I have any comeback here?

Thanks for reading my rant!

[golddog]

I'm going to assume that you haven't misrepresented (intentionally or not) the action.

If true, it seems pretty clear you got screwed. The post-flop action was closed; the time for the small blind to complain about it was then.

Incidentally, he did have a legitimate complaint; by putting in over half of a legitimate raise with multiple chips, it should have been considered a raise, and he should have been made to complete the raise. (Or is that only on an all-in situation with > 50% of a raise re-opening action for others?)

Anyway, the post-flop action was complete, and action had begun on the turn. There's no reason I can think of to say, "oh, never mind that" now.

[abstaining]

I do understand that he should actually have had the chance to complete his raise (especially as the chips were multi denomination) but with action half way round on the turn I would imagine that would now not be able to be changed and he had missed his chance to complain.

Just don't know whether to pursue a complaint.

[HalfSugar]

The only time a community card should be removed and the stub reshuffled is if confusion has arisen AFTER the card has been mistakenly dealt.

In this case the confusion arose BEFORE the turn card was dealt and therefore there was ample time to sort any complaint before the turn card was dealt. Presumably when the dealer ruled it a call (fail) there was some sort of discussion and everyone agreed that the ruling was OK? If not, they missed their chance.

Once the ruling has been made, the betting round is complete and the turn that was dealt should never be removed, even if no action had begun. The fact that it had is actually irrelevant but it does compound the size of this f*ck up.

Saying all that, there is absolutely no point in you pursuing this because what can be the outcome? They are not going to give you any money back because it's all hearsay unless they have tapes of the incident with audio, which they no doubt will not.

The only complaint worth making could be to tell them that you won't be returning because it might make them educate their dealers a bit better.