pretty funny imo
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Hey at least the insult was free
This is just a game. The customers aren’t really insulted the manger isn’t really apologising. They’re just making moves.
Ensano wrote:f*ck stupid... they wanted "compensation"... if i was the owner i'd just tell to f*ck off for real after hearing their complaint..
This is just a game. The customers aren’t really insulted the manger isn’t really apologising. They’re just making moves.
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Muck - Posts: 2735
- Joined: Mon Aug 23, 2004 12:19 pm GMT
- Location: Newport on Styx
Joe Delucci's owner Mr Langsdon said the message had been meant to be seen only by kitchen staff and he did not know how it ended up as an item on the receipt.
This is the funniest part of the article. This is basically an admition that the guy knew about it. I agree with Ensano. I would be nice and tell them I was sorry, but as for freebies...shag off ladies....
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UrAteUp - Donktastic
- Posts: 4994
- Joined: Fri Jun 17, 2005 12:18 pm GMT
- Location: Missouri
Phil14312 wrote:FWIW, if it happened to me I'd milk it for all I could get.
I think it’s the smart/standard line. An on-line retailer I brought some stuff from once took my money but didn’t send me my order because of problems with my CC.
I complained and just kept getting the same BS back [i]“We’re so sorry! All we can do is apologiseâ€
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Muck - Posts: 2735
- Joined: Mon Aug 23, 2004 12:19 pm GMT
- Location: Newport on Styx
Well, let's see. The owner offered them a free meal and an apology. Not bad really when you consider the total of the bill was quite large and this was a perfectly adequate response to a screwup at his restaurant. The ladies are just trying to soak him for every penny they can.
I'm sure everyone knows about the famous line..."The customer is always right". Well, as a business owner for 10 years I have made a slight modification to that sentence. It should read..."99% of the customers are right. The other 1% are liars, cheats and thieves."
And no, that attitude hasn't hurt my business one bit. Ten years and still growing.
I'm sure everyone knows about the famous line..."The customer is always right". Well, as a business owner for 10 years I have made a slight modification to that sentence. It should read..."99% of the customers are right. The other 1% are liars, cheats and thieves."
And no, that attitude hasn't hurt my business one bit. Ten years and still growing.
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Alaskadude - Posts: 69
- Joined: Fri May 06, 2005 3:00 am GMT
- Location: Eagle River
And let that be a lesson.
You don't complain about bad service untill you leave the restaurant. Unless you like spit in your soup.
You don't complain about bad service untill you leave the restaurant. Unless you like spit in your soup.
- tame_deuces
- Posts: 3045
- Joined: Thu Feb 03, 2005 6:24 am GMT
- Location: Bergen, Norway
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